This is a contract between you and:
Bezel Investments Lda. (“Bezel Portugal"), a private limited company incorporated in Portugal with Company’s tax number 515644560. and address at Av da Republica, 56D, 1st floor in Lisbon and office at Praceta do Mar a Vista, 3 – Sto Isidoro, Ribamar.
References in this Agreement to "Bezel", "we", "our" or "us", are to Bezel Investments in Portugal depending on the services being discussed, and references to "you" or "your" are to the person with whom Bezel Investments enters into this Agreement.
We refer to the E-Management Services, Digital Currency Services and Additional Services (all defined below) collectively as the "Bezel Services", which can be accessed via the platform operated by Bezel Investments (the “Bezel Platform”) (including the online platform which is accessible via the Site or at such location as may be prescribed by Bezel from time to time). Each of the Bezel Investments Services is provided by Bezel Investments Portugal.
You should be aware that the risk of loss in trading or holding Digital Currencies can be substantial. As with any asset, the value of Digital Currencies can go up or down and there can be a substantial risk that you lose money buying, selling, holding, or investing in digital currencies. Digital Currency Services are not currently regulated by the Central Bank of Portugal, or any other regulator in Portugal. You should carefully consider whether trading or holding Digital Currencies is suitable for you in light of your financial condition.
To be eligible to use any of the Bezel Investments Services, you must be at least 18 years old and reside in a country in which the relevant Bezel Investments Services are accessible. Please note that not all Bezel Services are available in every country. The list of Bezel Services accessible by country can be found at www.bezelinvestments.com.
2.1 E-management Services
The following services (the "E-management Services") may be provided to you by Bezel Investments Portugal:
- Hosted digital wallet (“E-management Wallet”) enabling you to buy and sell Bitcoins, using your Fiat currency, or your Bitcoin to activate one of our cryptocurrency management contracts.
2.2 Digital Currency Services.
The following services (the "Digital Currency Services") may be provided to you by Bezel Europe:
(A) Digital currency wallet (the "BEZEL Wallet") enabling you to store, track, transfer, and manage your balances of BZL Token which will always have the rates of 1/1 with Bitcoin; and
(B) a Digital Currency exchange service enabling you to obtain prices for your purchases and sales of Digital Currencies to your Fiat account, and (subject to certain restrictions) carry out any such purchases or sales on the Site (the “Digital Currency Exchange Service”).
The Digital Currency Services are not regulated by the Bank of Portugal. Bezel Investments Portugal is not a regulated financial services provider, we are specialists in management of crypto assets in a safe and reliable way, using our previous experiences to guarantee the best services and results to our clients.
IMPORTANT NOTE: Bezel Investments Portugal is not a regulated financial service provider and is not registered with or regulated or authorised by the Bank of Portugal, the Competition Consumer and Protection Commission or any other regulatory body in Portugal for financial services and so you will not be able to avail of regulatory protections associated with such regulated entities such as investor or deposit protection schemes or access to the Financial Services in relation to the Digital Currency Services.
2.3 Several Liability.
You agree that the liability of Bezel Investments Lda., under this Agreement is liable only for own respective obligations under this Agreement, and any breaches by them of those obligations.
You agree to be responsible for the payment of and pay all necessary fees for any kind of electronic financial operation.
3. ACCOUNT SETUP.
3.1 Registration of Bezel Investments Account.
To use the Bezel Investments Services, you will need to register for a Bezel Investments account by providing your details, including your name, email address and a password and accepting the terms of this Agreement. By using a Bezel Investments Account, you agree and represent that you will use the Bezel Investments Services only for yourself, and not on behalf of any third party, unless you have obtained prior approval from Bezel Investments in accordance with Section 3.2 and 4.10 of this Agreement. Each customer may register only one Bezel Investments account. You are fully responsible for all activity that occurs under your Bezel Investments Account. We may, in our sole discretion, refuse to open a Bezel Investments Account for you, or suspend or terminate any Bezel Investments Accounts (including but not limited to duplicate accounts) or suspend or terminate the trading of specific Digital Currency in your account.
3.2 Third party Access.
If, to the extent permitted by Section 4.10, you grant express permission to a Regulated Third Party to access or connect to your Bezel Investments Account(s), either through the Regulated Third Party's product or service or through the Site, you acknowledge that granting permission to a Regulated Third Party to take specific actions on your behalf does not relieve you of any of your responsibilities under this Agreement. You are fully responsible for all acts or omissions of any Regulated Third Party with access to your Bezel Investments Account(s) and any action of such Regulated Third Party shall be considered to be an action authorised by you. Further, you acknowledge and agree that you will not hold Bezel Investments responsible for, and will indemnify Bezel Investments from, any liability arising out of or related to any act or omission of any Regulated Third Party with access to your Bezel Investments Account(s).
You may change or remove permissions granted by you to a Regulated Third Party with respect to your Bezel Investments Account(s) at any time through the tabs on the ‘Settings’ page on the Site.
3.3 Identity Verification.
You agree to provide us with the information we request (which we may request at any time deemed necessary) for the purposes of identity verification and the detection of money laundering, terrorist financing, fraud, or any other financial crime, including as set out in Appendix 2 (Verification Procedures and Limits) and permit us to keep a record of such information. You will need to complete certain verification procedures before you are permitted to start using the Bezel Investments Services and to access specific Bezel Investments Services, including certain transfers of E-management and Digital Currency, and the limits that apply to your use of the Bezel Investments Services may be altered as a result of information collected on an ongoing basis.
The information we request may include (but is not limited to) personal information such as your name, residential address, telephone number, email address, date of birth, taxpayer identification number, government identification number, information regarding your bank account (such as the name of the bank, the account type, routing number, and account number) network status, customer type, customer role, billing type, mobile device identifiers (e.g. international mobile subscriber identity and international mobile equipment identity) and other subscriber status details, and any such information that Bezel Investments is required to collect from time to time under applicable law.
You may also be required to undergo “Enhanced Due Diligence” (see Section 6.2 below), where Bezel Investments may request that you submit additional information about yourself or your business, provide relevant records, and arrange for meetings with Bezel Investments staff so that Bezel Investments may, among other things, establish the source of your wealth and source of funds for any transactions carried out in the course of your use of Bezel Investments Services.
In providing us with this or any other information that may be required, you confirm that the information is true, accurate and complete, and you have not withheld any information that may influence Bezel Investment’s evaluation of you for the purposes of your registration for a Bezel Investments Account or the provision of Bezel Investments Services to you. You undertake to promptly notify in writing and provide Bezel Investments with information regarding any changes in circumstances that may cause any such information provided to become false, inaccurate or incomplete and also undertake to provide any other additional documents, records and information as may be required by Bezel Investments and/or applicable law. You permit us to keep records of such information. We will treat this information in accordance with Section 11 (Data Protection).
You authorise us to make enquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such enquiries. When we carry out these enquiries, you acknowledge and agree that your personal information may be disclosed to credit reference and fraud prevention or financial crime agencies and that these agencies may respond to our enquiries in full. This is an identity check only and should have no adverse effect on your credit rating. Additionally, we may require you to wait some amount of time after completion of a transaction before permitting you to use further Bezel Investments Services and/or before permitting you to engage in transactions beyond certain volume limits.
4. E-MANAGEMENT SERVICES.
You can load funds into your E-management Wallet using bank transfer (or other payment methods available on the Site for your location), and your E-management Wallet will show loaded funds once we have received them. Loading of funds may be done manually, or as part of a recurring transaction that you set up on your Bezel Investments Account (see Section 5.12 below for more details). You may only load your own funds, from your own account, and not from any joint, pooled or third-party account. When funds are loaded into the E-management Wallet you will be informed with BTC management report from the funds you have loaded, then you can choose one of our management contracts to start to earn monthly income from our platform.
4.2 Purchase or Sale of Digital Currency.
You may purchase supported Digital Currency by using your debit or credit card and Bitcoin will be credited to your Bezel wallet.
You may sell Digital Currency. You authorise us to debit your Digital Currency Wallet and credit your Bitcoins.
4.3 Receipt of Instructions.
If we receive instructions from you to purchase Bitcoins on a non-business day or after 3:00 p.m. (Portugal time) on a business day, we may treat those instructions as if they were received by us on the following business day
When you activate one of our cryptocurrency management contracts, you cannot withdraw your deposited coins until the agreed date in our contract. To withdraw your consent to a Future Transaction, follow the instructions on the Site.
4.5 Unsuccessful Payments
If a payment to load funds into your E-management Wallet is not successful, you authorise Bezel Investments, in its sole discretion, either to cancel any related Digital Currency Transactions or to debit your other payment methods, including Bezel Investments balances or other linked accounts, in any amount necessary to complete the Digital Currency Transactions in question. You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraft, or similar fees charged by your payment provider.
4.6 Account Information.
You will be able to see your E-management Wallet balance and your transaction history using the Site, including (i) the amount (and currency) for your Digital Currency Purchase, (ii) a reference to identify the payer and / or payee (as appropriate), (iii) any fees charged (including a breakdown of the fees), (iv) where there has been a currency exchange, the rate of exchange, and the amount (in the new currency) after exchange (where you are the payer) or the amount (in the original currency) before the exchange (where you are the payee), and (v) the debit or credit date of each Digital Currency Purchase (as appropriate).
4.7 Unauthorised and Incorrect Transactions.
Where a purchase of Digital Currency and / or redemption of Bitcoin is initiated from your E-management Wallet using your credentials, we will assume that you authorised such transaction, unless you notify us otherwise.
If you believe that a transaction using your Bezel Wallet has been carried out that you did not authorise (an “Unauthorised Transaction”), or if you have reason to believe that a transaction using your Bezel Wallet has been incorrectly carried out or is not complete (an “Incorrect Transaction”), you must contact us as soon as possible, and in any case no later than 13 months after the Unauthorised Transaction or Incorrect Transaction occurred.
It is important that you regularly check your Bezel Wallet balance and your transaction history to ensure any Unauthorised Transactions or Incorrect Transactions are identified and notified to us at the earliest possible opportunity.
We are not responsible for any claim for Unauthorised Transactions or Incorrect Transactions unless you have notified us in accordance with this Section 4.8, in which case Section 4.8 below sets out our respective responsibilities. As further described in Section 4.9 below, we are not responsible for any claim for Unauthorised Transactions or Incorrect Transactions if you have acted fraudulently, intentionally or with gross negligence and this has resulted in the Unauthorised Transactions or Incorrect Transactions.
During any investigation of any actual or potential Unauthorised Transactions or Incorrect Transactions, we reserve the right to suspend your Bezel Investments Account to avoid further losses.
4.8 Refund Rights.
(A) Unauthorised Transactions - E-management Wallets.
If an Unauthorised Transaction occurs in your Bezel Wallet as a result of our failure, we will refund you the amount of that transaction by no later than the end of the next business day after becoming aware of the Unauthorised Transaction and restore your Bezel Wallet to the state it would have been in had the Unauthorised Transaction not taken place. Generally, you will not be liable for losses incurred after you have notified us of the Unauthorised Transaction or if we have failed at any time to provide you with the means for notifying us.
You will be liable for the first EUR 50 of any losses you incur in respect of an Unauthorised Transaction in your Bezel Wallet which arises from the use of lost or stolen credentials (for example when you have failed to keep the login details for your Bezel Investments Account secure), and if you are fraudulent, or you intentionally or negligently fail to carry out your obligations under this Agreement and this results in Unauthorised Transactions in your Bezel Wallet (for example, if you deliberately share your email and password with a third party, or are grossly negligent in keeping your email and password secure, in both cases other than in accordance with Sections 3.2 and/or 4.9), you will be liable for all resultant losses incurred as a result of any such Unauthorised Transactions, not just the first EUR 50.
Where there is a dispute between us and you regarding whether or not a transaction is an Unauthorised Transaction, we may (but are not obliged to) temporarily credit your Bitcoin Wallet whilst we settle the dispute. Where we determine that the transaction was authorised, we may reverse that credit and correct errors made in any statement of Bezel Wallet without prior notice to you, although please note that during this period your Bezel Wallet may be temporarily locked to avoid further Unauthorised Transactions. You will also be liable to us (as a debt) for any Bitcoin you have transferred which was temporarily credited to your Bezel Wallet.
(B) Incorrect Transactions - BEZEL Wallet.
Where an Incorrect Transaction is made in your Bezel Wallet as a result of our action or error, we shall refund to you the amount of that transaction without undue delay and restore your Bezel Wallet to the state in which it would have been had the Incorrect Transaction not taken place. We will also endeavour to provide you with reasonable notice where possible. We will also pay any charges for which we are responsible, and for any interest which you can show that you have had to pay as a consequence of any Incorrect Transaction. Irrespective of our liability, on your request, we shall try to trace any Incorrect Transaction initiated by you free of charge. However, we cannot guarantee that we will be able to trace such transactions.
4.9 Appointment of Regulated Third Parties.
You may, as set out in Section 3.2, appoint appropriately regulated third parties to access your Bezel Wallet (“Regulated Third Parties”). If you do so, you should be aware that by virtue of such access, that Regulated Third Party may access your transactional and other data, and / or may initiate transfers from your Bezel Wallet. You will be liable for any actions that any Regulated Third Parties take on your Bezel Investments Account, as further set out in Section 3.2 above. We reserve the right to refuse access to any Regulated Third Parties, as set out in Section 4.11 below.
4.10 Refusing to deal with Regulated Third Parties.
We may refuse access to Regulated Third Parties for objectively justified and duly evidenced reasons relating to unauthorised or fraudulent access to your Bezel Wallet, money laundering, terrorist financing, fraud, or any other financial crime, and as required by applicable law. In such cases, unless we are prohibited by applicable law, we will inform you that that Regulated Third Party's access has been denied and the reasons why. We will permit access again once we are satisfied that the reasons for refusing access no longer exist.
By opening a Bezel Investments Account with us you provide your explicit consent to us providing services to you.
5. DIGITAL CURRENCY SERVICES.
5.1 In General.
Your Digital Currency Wallet enables you to send Digital Currency to, and request, receive, and store Digital Currency from, other users or third parties outside the Bezel Investments Platform, by giving instructions through the Site (each such transaction is a "Digital Currency Transaction").
The Digital Currency exchange service enables you to buy Digital Currency on the Bezel Investments Platform using:
(A) E-Management from your E-Management Wallet;
(B) Central bank issued currency (such as EUR or USD) supported by Bezel Investments; and/or
(C) Other types of Digital Currency in your Digital Currency Wallet.
Conversely, when you sell Digital Currency on the Bezel Investments Platform, you may elect to receive
(D) E-Management into your E-Management Wallet;
(E) Central bank issued currency (such as EUR or USD) supported by Bezel Investments; and/or
(F) Other types of Digital Currency in your Digital Currency Wallet.
Bezel Investments facilitates and enables the purchase and sale of Digital Currency between its customers on the Bezel Investments Platform.
5.2 Fiat Currency Transactions (not using your E-Management Wallet)
You may purchase supported Digital Currency by linking a valid payment method to your Digital Currency Wallet. You authorise us to debit funds using your selected payment method(s) to complete your purchase.
Although we will attempt to deliver Digital Currency to you as promptly as possible, funds may be debited from your selected payment method before the status of your Digital Currency Transaction is shown as complete, and the Digital Currency is delivered to your Digital Currency Wallet. You may sell Digital Currency in exchange for fiat currency (such as EUR or USD) supported by Bezel Investments. In such circumstances, you authorise us to debit your Digital Currency Wallet and to send instructions to credit your selected payment method(s) in settlement of sell transactions. We will send these instructions as soon as reasonably possible. Any fiat currency should be credited to your selected payment method(s) by the end of the business day after we send such instructions.
5.3 Transaction Fulfilment.
We will make reasonable efforts to fulfil all purchases of Digital Currency, but in some circumstances, we may be unable to. If this is the case, we will notify you and seek your approval to re-attempt the purchase at the current Exchange Rate (as defined below).
5.4 Availability of Payment Methods.
The availability of a method of payment depends on a number of factors including, for example, where you are located, the identification information you have provided to us, and limitations imposed by third party payment processors.
5.5 Conversion Fees
Each purchase or sale of Digital Currency is subject to a fee (a "Conversion Fee"). The applicable Conversion Fee will be displayed to you on the Site prior to each transaction and is stated in each receipt we issue to you. We may adjust our Conversion Fees at any time. We will not process a transaction if the Conversion Fee and any other associated fees would, together, exceed the value of your transaction.
5.6 Exchange Rates.
Each purchase or sale of Digital Currency is also subject to the Exchange Rate for the given transaction. The "Exchange Rate" means the price of a given supported Digital Currency in fiat currency as quoted on the Site. The Exchange Rate is stated either as a "Buy Price" or as a "Sell Price", which is the price at which you may buy or sell Digital Currency, respectively.
You acknowledge that the Buy Price Exchange Rate may not be the same as the Sell Price Exchange Rate at any given time, and that we may add a margin or ‘spread’ to the quoted Exchange Rate. You agree to accept the Exchange Rate when you authorise a transaction. You can learn more about Bezel Investments Exchange Rates on our ‘Pricing and Fees Disclosures’ page on the Site. We do not guarantee the availability of any Exchange Rate. We do not guarantee that you will be able to buy and / or sell your Digital Currency on the open market at any particular price or time.
5.7 Authorisations; Reversals; Cancellations.
By clicking the ‘Buy’ or ‘Sell’ button on the Site, you are authorising Bezel Investments to initiate the transaction at the quoted Buy Price or Sell Price and agree to any associated Conversion Fees and Exchange Fees and any other fees.
You cannot cancel, reverse, or change any transaction marked as complete or pending. If your payment is not successful or if your payment method has insufficient funds, you authorise us, in our sole discretion, either to cancel the transaction or to debit your other payment methods, including balances on your Bezel Investments Wallet and/or Digital Currency Wallets, in any amount necessary to complete the transaction. You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraft, insufficient funds, or similar fees charged by your payment provider. Bezel Investments reserves the right to suspend access to Bezel Investments Services.
5.8 Digital Currency Transactions.
We will process Digital Currency Transactions in accordance with the instructions we receive from you. You should verify all transaction information prior to submitting instructions to us. We do not guarantee the identity of any user, receiver, requestee or other third party and we will have no liability or responsibility for ensuring that the information you provide is accurate and complete.
Digital Currency Transactions cannot be reversed once they have been broadcast to the relevant Digital Currency network. If you initiate a Digital Currency Transaction by entering the recipient's email address and the recipient does not have an existing Bezel Investments Account, we will invite the recipient to open a Bezel Investments Account. If the recipient does not open a Bezel Investments Account within 30 days, we will return the relevant Digital Currency to your Digital Currency Wallet.
We may charge network fees (“miner fees”) to process a Digital Currency Transaction on your behalf. We will calculate the miner fees at our discretion, although we will always notify you of the miner fees at (or before) the time you authorise the Digital Currency Transaction. A full list of Bezel Investment's miner fees can be found on our ‘Pricing and Fees Disclosures’ page on the Site. Miner fees for each individual transaction will be disclosed to you at the time of purchase on the checkout page. When you or a third party sends Digital Currency to a Bezel Investments Digital Currency Wallet from an external wallet not hosted on Bezel Investments, the person initiating the transaction is solely responsible for executing the transaction properly, which may include, among other things, payment of miner fees in order for the transaction to be completed successfully. Non-payment of miner fees may cause your transaction to remain in a pending state outside of Bezel Investments Portugal’s control and we are not responsible for delays or loss incurred as a result of an error in the initiation of the transaction and have no obligation to assist in the remediation of such transactions.
Once submitted to a Digital Currency network, a Digital Currency Transaction will be unconfirmed for a period of time pending sufficient confirmation of the transaction by the Digital Currency network. A Digital Currency Transaction is not complete while it is in a pending state. Digital Currency associated with Digital Currency Transactions that are in a pending state will be designated accordingly and will not be included in your Digital Currency Wallet balance or be available to conduct Digital Currency Transactions until confirmed by the network.
We may also refuse to process or cancel any pending Digital Currency Transaction as required by law, regulation or any court or other authority to which Bezel Investments is subject in any jurisdiction, for instance, if there is suspicion of money laundering, terrorist financing, fraud, or any other financial crime.
5.9 Supported Digital Currencies.
Our Digital Currency Services are available only in connection with those digital currencies that Bezel Investments supports and this may change from time to time.
Under no circumstances should you attempt to use your Digital Currency Wallet to store, send, request, or receive digital currencies in any form that we do not support. We assume no responsibility or liability in connection with any attempt to use your Digital Currency Wallet for digital currencies that we do not support. You acknowledge and agree that Bezel Investments bears no responsibility and is not liable for any unsupported asset that is sent to a wallet associated with your Bezel Investments Account
If you have any questions about which Digital Currencies we currently support, please visit www.bezelinvestments.com.
5.10 Support of a Digital Currency.
Bezel Investments do NOT support any digital currency other then Bitcoin.
Do not use your Bezel Investments Account to attempt to receive, request, send, store, or engage in any other type of transaction or functionality involving any such Supplemental Protocols, as the Bezel Investments Platform is not configured to detect, secure, or process these transactions and functionalities. Any attempted transactions in such items will result in loss of the item.
You acknowledge and agree that Supplemental Protocols are excluded from Supported Digital Currency and that Bezel Investments has no liability for any losses related to Supplemental Protocols.
5.14 Operation of Digital Currency Protocols.
We do not own or control the underlying software protocols which govern the operation of Digital Currencies supported on our platform. Generally, the underlying protocols are ‘open source’ and anyone can use, copy, modify, and distribute them.
We assume no responsibility for the operation of the underlying protocols and we are not able to guarantee the functionality or security of network operations. You acknowledge and accept the risk that underlying software protocols relating to any Digital Currency you store in your Digital Currency Wallet may change.
You acknowledge and accept the risks of operating changes to Digital Currency protocols and agree that Bezel Investments is not responsible for such operating changes and not liable for any loss of value you may experience as a result of such changes in operating rules. You acknowledge and accept that Bezel Investments has sole discretion to determine its response to any operating change and that we have no responsibility to assist you with unsupported currencies or protocols
5.15 Digital Currency Storage & Transmission Delays.
Bezel Investments Group securely stores Digital Currency private keys, in a combination of online and offline storage. Our security protocols may delay the initiation or crediting of a Digital Currency Transaction.
5.16 Third party Payments.
We have no control over, or liability for, the delivery, quality, safety, legality or any other aspect of any goods or services that you may purchase or receive from, or sell or transfer to, any third party (including other users of the Digital Currency Services). We are not responsible for ensuring that a third-party buyer or a seller you transact with will complete the transaction or is authorised to do so. If you experience a problem with any goods or services purchased from, or sold to, any third party using Digital Currency transferred using the Digital Currency Services, or if you have a dispute with such third party, you should resolve the dispute directly with that third party.
If you believe a third party has behaved in a fraudulent, misleading, or inappropriate manner, or if you cannot adequately resolve a dispute with a third party, you may notify Bezel Investments Support at: [email protected] so that we may consider what action to take, if any.
5.17 Bezel Investments Vaults.
Bezel Investments does not support the use of multisig vaults. You may elect to use other services, such as the Bezel Investments Vault, which allow you to set withdrawal time-delays and create other conditions around the custody and transfer of your Digital Currency.
Bezel Investments WILL ALWAYS HELP YOU in case to issue any replacement Digital Currency in the event of BZL Token password or private key is lost, stolen, malfunctioning, destroyed or otherwise inaccessible.
6. TRANSACTIONS LIMITS AND ENHANCED DUE DILIGENCE.
6.1 Transactions Limits.
The use of all Bezel Investment Services is subject to a limit on the volume, stated in EUR, GBP or other fiat currency or Digital Currency, you may transact or transfer in a given period (e.g. daily). Please see Appendix 2 (Verification Procedures and Limits) for further details. To view your limits, login to your Bezel Investments Account and visit www.bezelinvestments.com. Your transaction limits may vary depending on your payment method, verification steps you have completed, and other factors. We reserve the right to change applicable limits as we deem necessary. If you wish to raise your limits beyond the posted amounts, you may submit a request at [email protected]
6.2 Enhanced Due Diligence.
We may require you to submit additional information about yourself or your business, provide records, and arrange for meetings with Bezel Investments staff if you wish increase our personal contact ("Enhanced Due Diligence"). We reserve the right to charge you costs and fees associated with such Enhanced Due Diligence although if we intend to do so, we will notify you in advance so that you can decide whether you wish to proceed with the request. In our discretion, we may refuse to raise your limits, or we may lower your limits at a subsequent time even if you have completed Enhanced Due Diligence.
7. SUSPENSION, TERMINATION, AND CANCELLATION.
7.1 Suspension, Termination and Cancellation.
We may: (a) refuse to complete, or place on hold, block, cancel or reverse a transaction you have authorised (even after funds have been debited from your Bezel Investments Account), (b) suspend, restrict, or terminate your access to any or all of the Bezel Investments Services, and/or (c) deactivate or cancel your Bezel Investments Account with immediate effect for any reason, including but not limited to where:
(A) we reasonably believe that we need to do so in order to protect our reputation;
(B) we are, in our reasonable opinion, required to do so by applicable law, regulation or any court or other authority to which we are subject in any jurisdiction;
(C) we reasonably suspect you of acting in breach of this Agreement;
(D) we reasonably suspect you to have breached our ‘Behaviour Policy’ or our ‘Policy on Prohibited Use, Prohibited Businesses and Conditional Use;
(E) we have concerns that a transaction is erroneous or about the security of your Bezel Investments Account or we suspect that the Bezel Investments Services are being used in a fraudulent or unauthorised manner;
(F) we suspect money laundering, terrorist financing, fraud, or any other financial crime;
(G) use of your Bezel Investments Account is subject to any pending litigation, investigation, or government proceeding and / or we perceive a heightened risk of legal or regulatory non-compliance associated with your Bezel Investments Account activity; and / or
(H) you take any action that may circumvent our controls such as opening multiple Bezel Investments Accounts or abusing promotions which we may offer from time to time.
We may also refuse to complete or block; cancel or reverse a transaction you have authorised where there is insufficient BZL Token in your Bezel Wallet and / or insufficient Digital Currency in your Digital Currency Wallet to cover the transaction and (where applicable) associated fees at the time that we receive notification of the transaction or if your credit or debit card or any other valid payment method linked to your Bezel Investments Account or Digital Currency Wallet is declined.
If we refuse to complete a transaction and / or suspend, restrict or close your Bezel Investments Account, and / or terminate your use of Bezel Investments Services, we will (unless it would be unlawful for us to do so) provide you with notice of our actions and the reasons for refusal, suspension or closure, and where appropriate, with the procedure for correcting any factual errors that led to the refusal, suspension or closure of your Bezel Investments Account. In the event that we refuse to complete a transaction and / or suspend your Bezel Investments Account we will lift the suspension or complete the transaction as soon as reasonably practicable once the reasons for refusal and / or suspension no longer exist. However, we are under no obligation to allow you to reinstate a transaction at the same price or on the same terms as the suspended, reversed or cancelled transaction.
We may suspend, restrict, or terminate your access to any or all of the Bezel Investments Services and/or deactivate or cancel your Bezel Investments Account, without reason by giving you two months’ notice. You acknowledge that our decision to take certain actions, including limiting access to, suspending, or closing your Bezel Investments Account, may be based on confidential criteria that are essential for the purposes of our risk management and security protocols. You agree that Bezel Investments is under no obligation to disclose the details of its risk management and security procedures to you.
7.3 Consequences of Termination or Suspension.
On termination of this Agreement for any reason, unless prohibited by applicable law or by any court or other order to which Bezel Investments is subject in any jurisdiction, you are permitted to access your Bezel Investments Account:
(A) for ninety (90) days thereafter for the purposes of transferring Digital Currency out of your Bezel Wallet(s) and/or out of the Bezel Investments Platform; and/or
(B) at any point in the six-year period commencing with the date of the termination of this Agreement for the purposes of transferring BZL Token out of your Bezel Wallet and/or out of the Bezel Investments Platform.
You are not permitted to use the Bezel Investments Services or your Bezel Investments Account for any other purposes during these periods and we may, at our discretion, limit the functionality of the Bezel Investments Platform or access to the Site for you accordingly.
If we suspend or close your Bezel Investments Account or terminate your use of Bezel Investments Services for any reason, we reserve the right to require you to re-complete the procedures outlined at Section 3.3 (Identity Verification) before permitting you to transfer or withdraw Digital Currency or E-Money.
INFORMATION ABOUT THE MANAGEMENT OF OUR CONTRACTS FOR BZL BLOCK6 AND BZL BLOCK12
This DOCUMENT will be valid only when we receive the initial deposit in our Bezel wallet. The parties to this Agreement are as follows:
- Bezel - Investimentos Importação e Exportação Lda. a company incorporated with tax number 515644560 and address registered on Av. republic, 56-D, 1st floor, Lisbon, 1050-196 and the INVESTOR
The members of this document agree to the following:
Our management contracts will be known as BZL Block6 which will pay monthly 5% (total 30% for 6 months) and BZL Block12 which will pay monthly 6.25% (total 75% for 12 months).
II. THE MANAGEMENT
- the parties wish to become legal partners in buying, selling cryptocurrencies;
- The terms and conditions of your company will be described in this agreement;
- If the Agreement is implemented, the company will enter into force on (date);
- The management will only be terminated as described in this agreement;
- The company's main place of business will be Av. Republica 56D 1andar, Lisbon, Portugal - 1050-196;
- The company shall be governed by the laws of the State of Portugal;
- The main objective of the company is the management of cryptocurrency on the Blockchain through the system offered and managed by Bezel Investments Lda.
The partners will make an initial contribution to the partnership as follows:
III. CLIENT’S MINIMUM CONTRIBUTION: BTC 0.1
The plan will begin when the contribution is confirmed to our wallet. All capital contributions are final unless all members give written consent to withdrawal. All contributions in regular currencies will be deposited into an individual capital account and all contributions in cryptocurrency will be indicated in a digital wallet controlled for Bezel Investments Lda to receive the funds.
The customer receives net income in CRYPTOCURRENCIES without other associated costs.
Members will share net profits as specified on item I.
- Amendments may be made to this document with unanimous written consent from both parties.
- Changes must be expressly written and have the original signatures of the members.
- All changes, notifications, requests, complaints, demands and other communications between the parties must be made in writing. All such written communications shall be provided (i) by delivery in person, (ii) by a nationally recognized mail service the following day, (iii) by first class, registered or certified mail, prepaid postage, (iv) by fax or (v) by e-mail to the addresses of the parties specified in this Agreement or at other addresses specified in writing. All notifications will take effect after (i) receipt by the party to whom the written communication was sent, or (ii) on the 5th day after submission, whichever occurs first.
VII. DISPUTE RESOLUTION
The parties shall attempt to resolve any dispute arising out of or relating to the Partnership or this Agreement through friendly negotiations between the parties. If the issue is not resolved by negotiation, the parties will resolve the dispute using the Alternative Dispute Resolution (ADR) procedure below.
Any disputes arising out of or relating to this Agreement shall be mediated in accordance with the legal rules of mediation of the state of Portugal. If mediation is unsuccessful in resolving the entire dispute or is not available, any outstanding issues will be submitted to final arbitration. The judge's decision will be final and the judgment may be handed down by any court with appropriate jurisdiction in the state of Portugal.
RULES FOR WHEN BREAKING THE CONTRACT
Initial investment of 1BTC for six or twelve months.
Taking into account the start date of the contract, the investor requests his investment before the maturity period of the contract, a penalty will be applied as example below:
Request for a reduction in the investment with 45 days from the beginning of the contract and 45 days to finalize the same – In this case where the investor has fulfilled only 50% of the maturity time of the contract, he will have a penalty in the amount of 50% of the percentage of profit scheduled to receive, i.e.:
- i. Investment of 1BTC;
- ii. Scheduled profit 0.30 BTC after contract maturation in 90 days;
- iii. Compliance with 50% of the investment term;
- iv. Discount of 50% of the programmed profit 0.15 BTC from the initial value of the contract;
- v. The client will receive the initial amount invested 1 BTC, minus the penalty of 50% of the scheduled profit 0.15 BTC i.e. the amount to be received by the investor after breach of contract will be 0.85 BTC
8.1 Release of Bezel Investments.
If you have a dispute with one or more users of the Bezel Investments Services, you agree that neither we nor our affiliates or service providers, nor any of our respective officers, directors, agents, joint venturers, employees and representatives, will be liable for any claims, demands and damages (actual and consequential, direct or indirect) of any kind or nature arising out of or in any way connected with such disputes.
You agree to indemnify us, our affiliates and service providers, and each of our, or their, respective officers, directors, agents, employees and representatives, in respect of any costs (including attorneys' fees and any fines, fees or penalties imposed by any regulatory authority) that have been reasonably incurred in connection with any claims, demands or damages arising out of or related to your breach and / or our enforcement of this Agreement (including without limitation your breach of our ‘Behaviour Policy’ or our ‘Policy on Prohibited Use, Prohibited Businesses and Conditional Use’ or your violation of any law, rule or regulation, or the rights of any third party.
8.3 Limitations of Liability.
Bezel Investment's total aggregate liability to you for any individual claim or series of connected claims for losses, costs, liabilities or expenses which you may suffer arising out of, or in connection with, any breach by Bezel Investments of this Agreement shall be limited to a maximum aggregate value of the combined value of the Digital Currency and E-Management on deposit in your Bezel Wallet and your Digital Currency Wallet at the time of the relevant breach by Bezel Investments. Where we are considering a specific claim relating to a specific transaction this sum shall be further limited to the purchase / sale amount (as relevant) of the transaction in dispute.
8.4 Applicable law.
The limitation of liability in this Section 8 (Liability) is subject to any obligations that we have under applicable law and regulation, including our obligation to exercise reasonable care and skill in our provision of the Bezel Investments Services. Nothing in this Agreement shall limit our liability resulting from our fraud or fraudulent misrepresentation, gross negligence, deliberate misconduct, for death or personal injury resulting from either our or our subcontractors’ negligence.
8.5 No Warranties.
The Bezel Investments Services, the Bezel Investments Platform and the Site are provided on an "as is" and "as available" basis, with no further promises made by us around availability of the Bezel Investments Services. Specifically, we do not give any implied warranties of title, merchantability, fitness for a particular purpose and/or non-infringement. We do not make any promises that access to the Site, any of the Bezel Investments Services, or any of the materials contained therein, will be continuous, uninterrupted, timely, or error-free.
We make no representations about the accuracy, order, timeliness or completeness of historical Digital Currency price data available on the Site. Any materials, information, view, opinion, projection or estimate presented via the Site is made available by Bezel Investments for informational purposes only, and is subject to change without notice. You must make your own assessment of the relevance, timeliness, accuracy, adequacy, commercial value, completeness and reliability of the materials, information, view opinion, projection or estimate provided on the Site and/or the Site. Accordingly, no warranty whatsoever is given by Bezel Investments and no liability whatsoever is accepted by Bezel Investments for any loss arising whether directly or indirectly as a result of you acting on any materials, information, view, opinion, projection or estimate provided in or made available through the Site and/or the Site.
Bezel Investments Services, Bezel Investments Platform and Site are intended to provide specific E-management packages, you should consider whether package is suitable for you. We will make reasonable efforts to ensure that Digital Currency Transactions, requests for debits and credits involving Bezel Investment’s Wallets, Bitcoins, bank accounts, credit and debit cards are processed in a timely manner but Bezel Investments makes no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control. We will make reasonable efforts to ensure that requests for electronic debits and credits involving bank accounts, credit cards, and cheque issuances are processed in a timely manner, but we make no representations or warranties regarding the amount of time needed to complete processing which is dependent upon many factors outside of our control.
Except for the express statements set forth in this Agreement, you hereby acknowledge and agree that you have not relied upon any other statement or understanding, whether written or oral, with respect to your use and access of the Bezel Investments Services and Site.
8.7 No Liability for Breach.
We are not liable for any breach of the Agreement, including delays, failure in performance or interruption of service, where they arise directly or indirectly from abnormal and unforeseeable circumstances beyond our control, the consequences of which would have been unavoidable despite all effects to the contrary, nor are we liable where the breach is due to the application of mandatory legal rules.
9. SITE AVAILABILITY AND ACCURACY
9.1 Access & Availability.
Access to Bezel Investments Services may become degraded or unavailable during times of significant volatility or volume. This could result in limitations on access to your account or the Bezel Investments Services, including the inability to initiate or complete transactions and may also lead to support response time delays.
(A) although we strive to provide you with excellent service, we do not guarantee that the Site or other Bezel Investments Services will be available without interruption and we do not guarantee that any order will be executed, accepted, recorded, or remain open or that your account will be accessible; and
(B) please note that our customer support response times may be delayed, including during times of significant volatility or volume, especially for non-trust and safety issues.
Under no circumstances shall Bezel Investments be liable for any alleged damages arising from service interruptions, delays in processing transactions, or lack of timely response from Bezel Investments customer support.
9.2 Website Accuracy.
Although we intend to provide accurate and timely information on the Site, the Site (including, without limitation, the Content (as defined below)) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors.
In an effort to continue to provide you with as complete and accurate information as possible, information may, to the extent permitted by applicable law, be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Site are your sole responsibility and we shall have no liability for such decisions.
Links to third party materials (including without limitation any websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or services contained in any such third-party materials accessible or linked to from the Site.
10. CUSTOMER FEEDBACK, QUERIES, COMPLAINTS, AND DISPUTE RESOLUTION
10.1 Contact Bezel Investments.
If you have any feedback, questions, or complaints, contact us via our ‘Customer Support’ webpage at www.bezelinvestments.com. When you contact us, please provide us with your name, email address, and any other information that we may need to identify you, your Bezel Investments Account, and the transaction on which you have feedback, questions, or complaints.
If you have a dispute with Bezel Investments, you agree to contact our support team in the first instance to attempt to resolve such dispute. If we cannot resolve the dispute through our support team, you and we agree to use the complaints process set out in this Section 10.2. You agree to use this process before commencing any action as set out in Section 10.4. If you do not follow the procedures set out in this Section 10.2 before pursuing action under Section 10.4, we shall have the right to ask the relevant court/authority to dismiss your action/application unless and until you complete the following steps:
In the event of a complaint which has not been resolved through your contact with Bezel Investments Support, please use our complaint form to set out the cause of your complaint, how you would like us to resolve the complaint and any other information you believe to be relevant. The complaint form can be found on the Bezel Investments support pages, www.bezelinvestments.com or can be requested from Bezel Investments Customer Support.
We will acknowledge receipt of your complaint form after you submit it. A customer complaints consultant will consider your complaint. The Consultant will consider your complaint without prejudice based on the information you have provided, and any information provided by Bezel Investments.
Within 15 business days of our receipt of your complaint the Officer will address all points raised in your complaint by sending you an email ("Resolution Notice") in which the Officer will: (i) offer to resolve your complaint in the way your requested; (ii) make a determination rejecting your complaint and set out the reasons for the rejection; or (iii) offer to resolve your complaint with an alternative solution. In certain circumstances, if the Officer is unable to respond to your complaint within 15 business days, the Officer will (unless prohibited by applicable law) send you a holding reply indicating the reasons for a delay in answering your complaint and specifying the deadline by which the Officer will respond to your complaint (which will be no later than 35 business days from our receipt of your complaint).
Any offer of resolution made to you will only become binding on us if accepted by you. An offer of resolution will not constitute any admission by us of any wrongdoing or liability regarding the subject matter of the complaint.
If we have not been able to resolve your complaint via the complaint process set out in Section 10.2 above, you may escalate your complaint via the dispute processes set out in Sections 10.4(A) to 10.4(B) below as applicable to you
Both you and we agree that we shall not commence any of the dispute processes set out at Sections 10.4(A) to 10.4(B) below in relation to the whole or part of your complaint until the complaint process set out in Section 10.2 has been completed, although nothing in Section 10.2 or in this Section 10.4 shall be construed as preventing either party from seeking conservatory or similar interim relief in any court of competent jurisdiction:
(A) Bezel Services. If your complaint relates to any Bezel Services, you may be entitled to take that complaint to the FSPO as further described in Section 4.13.
(B) For complaints or disputes arising out of or in connection with this Agreement or the provision of Bezel Investments Services, the Bezel Investments Platform or the Site, that cannot be resolved via the complaint process set out in Section 10.2 above, you submit to the non-exclusive jurisdiction of the courts of Ireland without prejudice to any mandatory rights available to consumers (being individuals not engaged in conduct r siness or profession, “Consumers”) to commence proceedings against Bezel Investments before the courts of the jurisdiction in which they are domiciled.
11. DATA PROTECTION.
11.1 Personal Data.
(A) your disclosure to us of any personal data relating to individuals other than yourself was or will be made in accordance with all applicable data protection and data privacy laws, and those data are accurate, up to date and relevant when disclosed;
12.1 Password Security.
In order to access Bezel Investments Services, you will be required to create or will be given security details, including a username and password. You are responsible for keeping the electronic device through which you access Bezel Investments Services safe and maintaining adequate security and control of any and all security details that you use to access the Bezel Investments Services. This includes taking all reasonable steps to avoid the loss, theft or misuse of such electronic device and ensuring that such electronic device is both encrypted and password protected.
Any loss or compromise of your electronic device or your security details may result in unauthorised access to your Bezel Investments Account by third-parties and the loss or theft of any Bitcoins, Digital Currency and/or funds held in your Bezel Investments Account and any associated accounts, including your linked bank account(s) and credit card(s). You must keep your security details safe at all times. For example, you should not write them down or otherwise make them visible to others.
You should never allow remote access or share your computer and/or computer screen with someone else when you are logged on to your Bezel Investments Account. Bezel Investments will never under any circumstances ask you for your IDs, passwords, or 2-factor authentication codes or to screen share or otherwise seek to access your computer or account. You should not provide your details to any third party for the purposes of remotely accessing your account unless specifically authorised in accordance with Sections 3.2 and 4.10. Always log into your Bezel Investments Account through the Site to review any transactions or required actions if you have any uncertainty regarding the authenticity of any communication or notice.
We assume no responsibility for any loss that you may sustain due to compromise of account login credentials due to no fault of Bezel Investments and/or failure to follow the requirements set out in this Section 12.1, or follow or act on any notices or alerts that we may send to you.
12.2 Authentication and Verification.
In order to access Bezel Investments Services users are required to provide an email address and create a password. Bezel Investments offers two-factor authentication via a user’s mobile device (Short Message Service (“SMS”) or a supported Time-based One Time Password application). A verified phone number is required to enable two-factor authentication via SMS. Users are responsible for keeping electronic devices through which Bezel Investments Services are accessed safe and maintaining adequate security and control of any and all security details that are used to access the Bezel Investments Services. This includes taking all reasonable steps to avoid the loss, theft or misuse of said electronic devices and ensuring that said electronic devices are password protected. Any loss or compromise of personal electronic devices or security details may result in unauthorised access of a user’s Bezel Investments Account by third-parties and the loss or theft of any Bitcoin, Digital Currency and/or funds held in your Bezel Investments Account and the misuse of any associated accounts, including linked bank account(s) and credit/debit card(s).
12.3 Security Breach
If you suspect that your Bezel Investments Account or any of your security details have been compromised or if you become aware of any fraud or attempted fraud or any other security incident (including a cyber-security attack) affecting you and / or Bezel Investments (together a “Security Breach”), you must:
(A) notify Bezel Investments Support as soon as possible by email free of charge at: [email protected], or by calling us on: +351 261111255
(B) continue to provide accurate and up to date information throughout the duration of the Security Breach; and
(C)you must take any steps that we reasonably require to reduce, manage or report any Security Breach.
Failure to provide prompt notification of any Security Breach may be taken into account in our determination of the appropriate resolution of the matter.
12.4 Safety and Security of Your Computer and Devices.
Bezel Investments is not liable for any damage or interruptions caused by any computer viruses or other malicious code that may affect your computer or other equipment, or any phishing, spoofing or other attack. We advise the regular use of a reputable and readily available virus screening and prevention software. You should also be aware that SMS and email services are vulnerable to spoofing and phishing attacks and should use care in reviewing messages purporting to originate from us.
13.1 Your Compliance with Applicable Law.
You must comply with all applicable laws, regulations, licensing requirements and third-party rights (including, without limitation, data privacy laws and anti-money laundering and countering the financing of terrorism laws) in your use of the Bezel Investments Services, the Bezel Investments Platform and the Site.
13.2 Limited Licence.
We grant you a limited, non-exclusive, non-transferable licence, subject to the terms of this Agreement, to access and use the Site, and related content, materials, information (collectively, the "Content") solely for approved purposes as permitted by us from time to time. Any other use of the Site or Content is expressly prohibited and all other right, title, and interest in the Site or Content is exclusively the property of Bezel Investments and its licensors. You agree not to copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part.
"bezelinvestments.com", "Bezel Investments", and all logos related to the Bezel Investments Services or displayed on the Site are trademarks or registered marks of Bezel Investments or its licensors. You may not copy, imitate or use them without our prior written consent.
13.3 Prohibited and Conditional Use.
In connection with your use of the Bezel Investments Services, and your interactions with other users and third parties, you agree to comply with the ‘Policy on Prohibited Use, Prohibited Businesses and Conditional Use’. Nothing contained herein should be construed as granting, by implication, estoppel or otherwise, any licence or right for the E-management or Digital Currency to be used for illegal, unlawful, fraudulent, unethical, or unauthorised purposes or to promote or facilitate any illegal, unlawful, fraudulent, unethical or unauthorised activities. We reserve the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, sanctions programs, legal process or governmental request.
13.4 Export Controls & Sanctions.
Your use of the Bezel Investments Services and the Site is subject to international export controls and economic sanctions requirements. By sending, receiving, buying, selling, trading or storing Digital Currency through the Site or Bezel Investments Services, you agree that you will comply with those requirements. You are not permitted to acquire Digital Currency or use any of the Bezel Investments Services through the Site if:
(A) you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, or Syria or any other country subject to United States embargo, UN sanctions, the European Union or HM Treasury's financial sanctions regimes (each a "Sanctioned Country"), or if you are a person on the economic sanctions lists as published from time to time by applicable authorities (including, but not limited to the U.S. Commerce Department's Denied Persons List, Unverified List, or Entity List, or the EU financial sanctions regime (a "Sanctioned Person"); or
(B) you intend to supply any acquired or stored Digital Currency or E-management or Bezel Investments Services to a Sanctioned Country (or a national or resident of a Sanctioned Country) or Sanctioned Person.
We will notify you of any change to the Agreement relating to E-Management Services by email at least two months in advance. In such circumstances, you will be deemed to have accepted the change if you do not notify us otherwise prior to the date the change takes effect and continue to use the Bezel Investments Services. If you do not accept the change, you should let us know, and the Agreement will terminate at the end of the two-month notice. You may also end the Agreement immediately and free of charge with effect at any time before the expiry of the two-month notice.
We may make all other amendments to the Agreement (including in relation to any other Bezel Investments Services) by posting the revised Agreement on the Site or by emailing it to you, indicating when the revised Agreement becomes effective. Although we will endeavour to provide you with advance notice where possible, where lawful we may indicate that the revised Agreement shall be effective immediately and if you do not agree with any such modification, you should close your Bezel Investments Account and cease using the Bezel Investments Services. You agree that any notification of amendments in the manner as aforesaid shall be sufficient notice to you, and your continued access and/or use of Bezel Investments Services and/or the Site shall constitute an affirmative acknowledgement by you of the amendments and shall be deemed to be your acceptance of the revised Agreement.
Copies of the most up-to-date version of the Agreement will be made available in the Site at all times.
13.6 Relationship of the Parties.
Nothing in this Agreement shall be deemed or is intended to be deemed, nor shall it cause, either you or Bezel Investments to be treated as partners or joint ventures, or either you or Bezel Investments to be treated as the agent of the other.
13.7 Privacy of Others.
If you receive information about another user through the Bezel Investments Services, you must keep the information confidential and only use it in connection with the Bezel Investments Services. You may not disclose or distribute a user’s information to a third party or use the information except as reasonably necessary to carry out a transaction and other functions reasonably incidental thereto such as support, reconciliation and accounting unless you receive the user’s express consent to do so. You may not send unsolicited communications to another user through the Bezel Investments Services.
13.8 Contact Information.
You are responsible for keeping your contact details (including your email address and telephone number) up to date in your Bezel Investments Account profile in order to receive any notices or alerts that we may send to you (including notices or alerts of actual or suspected Security Breaches).
It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the Bezel Investments Services, and to withhold, collect, report and remit the correct amount of tax to the appropriate tax authorities. Your transaction history is available through your Bezel Investments Account.
13.10 Unclaimed Property.
If we hold Digital Currency on your behalf, and we are unable to contact you and have no record of your use of the Bezel Investments Services for several years, applicable law may require us to report the Bitcoin or Digital Currency as unclaimed property to the authorities in certain jurisdictions. We will try to locate you at the address shown in our records, but if we are unable to, we may be required to deliver any such E-management or Digital Currency to the authorities in certain jurisdictions as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed funds, as permitted by applicable law.
13.11 Death of Account Holder.
For security reasons, if we receive legal documentation confirming your death or other information leading us to believe you have died, we will freeze your Bezel Investments Account and during this time, no transactions may be completed until: (i) your designated executor / trustee has opened a new Bezel Investments Account, as further described below, and the entirety of your Bezel Investments Account has been transferred to such new account, or (ii) we have received proof in a form satisfactory to us that you have not died. If we have reason to believe you may have died but we do not have proof of your death in a form satisfactory to us, you authorize us to make inquiries, whether directly or through third parties, that we consider necessary to ascertain whether you have died. Upon receipt by us of proof satisfactory to us that you have died, the executor / trustee you have designated in a valid Will or similar testamentary document will be required to open a new Bezel Investments Account. If you have not designated a executor / trustee, then we reserve the right to (i) treat as your executor / trustee any person entitled to inherit your Bezel Investments Account, as determined by us upon receipt and review of the documentation we, in our sole and absolute discretion, deem necessary or appropriate, including (but not limited to) a Will or similar document, or (ii) require an order designating an executor / trustee from a court having competent jurisdiction over your estate. In the event we determine, in our sole and absolute discretion, that there is uncertainty regarding the validity of the executor / trustee designation, we reserve the right to require an order resolving such issue from a court of competent jurisdiction before taking any action relating to your Bezel Investments Account. Pursuant to the above, the opening of a new Bezel Investments Account by a designated executor / trustee is mandatory following the death of a Bezel Investments Account owner, and you hereby agree that your executor / trustee will be required to open a new Bezel Investments Account and provide the information required under Section 3 of this Agreement in order to gain access to the contents of your Bezel Investments Account.
13.12 Entire Agreement.
This Agreement (including documents incorporated by reference herein) comprise the entire understanding and agreement between you and Bezel Investments as to the subject matter hereof, and it supersedes any and all prior discussions, agreements and understandings of any kind (including without limitation any prior versions of this Agreement), and every nature between and among you and Bezel Investments.
Section headings in this Agreement are for convenience only and shall not govern the meaning or interpretation of any provision of this Agreement.
13.14 Transfer and Assignment.
This Agreement is personal to you and you cannot transfer or assign your rights, licenses, interests and/or obligations to anyone else. We may transfer or assign our rights licenses, interests and / or our obligations at any time, including as part of a merger, acquisition or other corporate reorganisation involving Bezel Investments, provided that this transfer or assignment does not materially impact the quality of the Bezel Investments Services you receive. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.
13.15 Security Interests.
You must not create security over your Digital Currency unless you have sought our prior approval in writing.
If any provision of this Agreement is determined to be invalid or unenforceable under any applicable law, this will not affect the validity of any other provision. If any provision is found unenforceable, the unenforceable provision will be severed, and the remaining provisions will be enforced.
13.17 Enforcement of Our Rights.
We may not always strictly enforce our rights under this Agreement. If we do choose not to enforce our rights at any time, this is a temporary measure and we may enforce our rights strictly again at any time.
This Agreement and any information or notifications that you or we are to provide should be in English. Any translation of this Agreement or other documents is provided for your convenience only and may not accurately represent the information in the original English. In the event of any inconsistency, the English language version of this Agreement or other documents shall prevail.
13.19 Change of Control.
In the event that Bezel Investments is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you and our relationship with you (including this Agreement) as part of such merger, acquisition, sale, or other change of control.
All provisions of this Agreement which by their nature extend beyond the expiration or termination of this Agreement, including, without limitation, the Sections relating to suspension or termination, Bezel Investments Account cancellation, debts owed to Bezel Investments, general use of the Bezel Investments Platform or Site, disputes with Bezel Investments, and general provisions will continue to be binding and operate after the termination or expiration of this Agreement.
13.21 Governing Law and Jurisdiction.
This Agreement and the relationship between us shall be governed by the laws of Ireland and the non-exclusive jurisdiction of the Irish courts, subject to any local mandatory law, or rights available to Consumers.
Appendix 1 : PROHIBITED USE, PROHIBITED BUSINESSES AND CONDITIONAL USE
1. Prohibited Use.
You may not use your Bezel Investments Account to engage in the following categories of activity ("Prohibited Uses"). The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Bezel Investments Services or the Bezel Investments Platform involves a Prohibited Use or have questions about how these requirements apply to you, please submit a support request at: www.bezelinvestments.com.
By opening a Bezel Investments Account, you represent and warrant that you will not use your Bezel Investments Account, any Bezel Investments Services and/or the Bezel Investments Platform to do any of the following:
(A) Unlawful Activity: Activity which would violate, or assist in violation of, any law, statute, ordinance, or regulation or sanctions programs administered in the countries where Bezel Investments conducts business, including but not limited to regulatory regimes or which would involve proceeds of any unlawful activity; publish, distribute or disseminate any unlawful material or information.
(B) Abusive Activity: Actions which impose an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information; transmit or upload any material to the Site that contains viruses, trojan horses, worms, or any other harmful or deleterious programs; attempt to gain unauthorised access to the Site, other Bezel Investments Accounts, computer systems or networks connected to the Site, through password mining or any other means; use Bezel Investments Account information of another party to access or use the Site, except in the case of specific merchants and / or applications which are specifically authorised by a user to access such user's Bezel Investments Account and information; or transfer your account access or rights to your account to a third party, unless by operation of law or with the express permission of Bezel Investments.
(C) Abuse Other Users: Interfere with another individual's or entity's access to or use of any Bezel Investments Services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of others; incite, threaten, facilitate, promote, or encourage hate, racial intolerance, or violent acts against others; harvest or otherwise collect information from the Site about others, including without limitation email addresses, without proper consent.
(D) Fraud: Activity which operates to defraud Bezel Investments, Bezel Investments users, or any other person; provide any false, inaccurate, or misleading information to Bezel Investments.
(E) Gambling: Lotteries; bidding fee auctions; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; games of chance.
(F) Intellectual Property Infringement: Engage in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law, including but not limited to sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorisation from the rights holder; use of Bezel Investments intellectual property, name, or logo, including use of Bezel Investments trade or service marks, without express consent from Bezel Investments or in a manner that otherwise harms Bezel Investments or the Bezel Investments brand; any action that implies an untrue endorsement by or affiliation with Bezel Investments.
2 Prohibited Businesses.
In addition to the Prohibited Uses described above, the following categories of businesses, business practices, and sale items are barred from being carried out using Bezel Investments Services or the Bezel Investments Platform ("Prohibited Businesses"). Most Prohibited Businesses categories are imposed by card network rules or the requirements of our banking providers or processors. The specific types of use listed below are representative, but not exhaustive. If you are uncertain as to whether or not your use of Bezel Investments Services or the Bezel Investments Platform involves a Prohibited Business, or have questions about how these requirements apply to you, please contact us at: www.bezelinvestments.com.
By opening a Bezel Investments Account, you represent and warrant that you will not use Bezel Investments Services or the Bezel Investments Platform in connection with any of the following businesses, activities, practices, or items:
(A) Investment and Credit Services: securities brokers; mortgage consulting or debt reduction services; credit counselling or repair; real estate opportunities; investment schemes;
(B) Restricted Financial Services: check cashing, bail bonds; collections agencies;
(C) Intellectual Property or Proprietary Rights Infringement: sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorisation from the rights holder;
(D) Counterfeit or Unauthorised Goods: unauthorised sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported or which are stolen;
(E) Regulated Products and Services: marijuana dispensaries and related businesses; sale of tobacco, e-cigarettes, and e-liquid; online prescription or pharmaceutical services; age restricted goods or services; weapons and munitions; gunpowder and other explosives; fireworks and related goods; toxic, flammable, and radioactive materials;
(F) Drugs and Drug Paraphernalia: sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporisers, and hookahs;
(G) Pseudo-Pharmaceuticals: pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory body;
(H) Substances designed to mimic illegal drugs: sale of a legal substance that provides the same effect as an illegal drug (e.g. salvia, kratom);
(I) Adult Content and Services: pornography and other obscene materials (including literature, imagery and other media); sites offering any sexually-related services such as prostitution, escorts, pay-per view, adult live chat features;
(J) Multi-level Marketing: pyramid schemes, network marketing, and referral marketing programs;
(K) Unfair, predatory or deceptive practices: investment opportunities or other services that promise high rewards; sale or resale of a service without added benefit to the buyer; resale of government offerings without authorisation or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers; and
(L) High-risk businesses: any businesses that we believe poses elevated financial risk, legal liability, or violates card network or bank policies.
D. Conditional Use. Express written consent and approval from Bezel Investments must be obtained prior to using Bezel Investments Services for the following categories of business and/or use ("Conditional Uses"). Consent may be requested by contacting us at: www.bezelinvestments.com.
Bezel Investments may also require you to agree to additional conditions, make supplemental representations and warranties, complete enhanced on-boarding procedures, and operate subject to restrictions if you use Bezel Investments Services in connection with any of the following businesses, activities, or practices:
(D) Money Services: Money transmitters, Digital Currency transmitters; currency or Digital Currency exchanges or dealers; gift cards; prepaid cards; sale of in-game currency unless the merchant is the operator of the virtual world; act as a payment intermediary or aggregator or otherwise resell any of the Bezel Investments Services;
(B) Charities: Acceptance of donations for non-profit enterprise;
© Games of Skill: Games which are not defined as gambling under this Agreement or by law, but which require an entry fee and award a prize; and
(D) Religious/Spiritual Organisations: Operation of a for-profit religious or spiritual organisation.
Appendix 2: VERIFICATION PROCEDURES AND LIMITS
Bezel Investments uses multi-level systems and procedures to collect and verify information about you in order to protect Bezel Investments and the community from fraudulent users, and to keep appropriate records of Bezel Investment’s customers. Your access to one or more Bezel Investments Services or the Bezel Investments Platform, and limits imposed on your use of Bezel Investments Services (including but not limited to daily or weekly conversion limits, Bezel Investments deposit, withdrawal and trading limits, instant buy limits, Digital Currency Wallet transfer limits, and limits on transactions from a linked payment method), and any changes to such limits from time to time, may be based on the identifying information and/or proof of identity you provide to Bezel Investments.
Bezel Investments may require you to provide or verify additional information, or to wait some amount of time after completion of a transaction, before permitting you to use any Bezel Investments Services and/or before permitting you to engage in transactions beyond certain volume limits. You may determine the volume limits associated with your level of identity verification by visiting your account’s ‘Limits’ page on the Site.
You may submit a request at www.bezelinvestments.com to request larger limits. Bezel Investments will require you to submit to Enhanced Due Diligence. Additional fees and costs may apply, and Bezel Investments does not guarantee that we will raise your limits.
Appendix 3: COMMUNICATIONS
1. Electronic Delivery of Communications.
You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your Bezel Investments Account and your use of Bezel Investments Services. Communications include:
(B) account details, history, transaction receipts, confirmations, and any other account or transaction information;
(C) legal, regulatory, and tax disclosures or statements we may be required to make available to you; and
(D) responses to claims or customer support inquiries filed in connection with your Bezel Investments Account.
Unless otherwise specified in this Agreement, we will provide these Communications to you by posting them on the Site, emailing them to you at the primary email address listed in your Bezel Investments Account, communicating to you via instant chat, and/or through other electronic communication such as text message or mobile push notification, and you agree that such Communications will constitute sufficient notice of the subject matter therein.
2. How to Withdraw Your Consent.
You may withdraw your consent to receive Communications electronically by contacting us at [email protected] If you fail to provide or if you withdraw your consent to receive Communications in the specified manners, Bezel Investments reserves the right to immediately close your Bezel Investments Account or charge you additional fees for paper copies of the Communications.
3. Updating your Information.
It is your responsibility to provide us with a true, accurate and complete email address and your contact information, and to keep such information up to date. You understand and agree that if Bezel Investments sends you an electronic Communication but you do not receive it because your primary email address you have provided is incorrect, out-of-date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Bezel Investments will be deemed to have provided the Communication to you. You may update your information by logging into your Bezel Investments Account and visiting settings or by contacting our support team at: www.bezelinvestments.com.
Bezel Investments may provide educational information about supported Digital Currency, as well as Digital Currency not supported by Bezel Investments, in order to assist users in learning more about such Digital Currency. Information may include, but is not limited to, blog posts, articles, links to third party content, news feeds, tutorials, and videos. Bezel Investments will not be held responsible for the decisions you make to buy, sell, or hold Digital Currency based on the information provided by Bezel Investments.